Support支持
Contact us
Questions, bugs, a purchase that did not arrive: write to info@coolnology.com. Please say which iPhone and iOS version you have, and what happened. We read every message and usually answer within a few days.
Common questions
I bought the full version. How do I get it on a new phone?
Open Settings in the game and tap Restore purchases, signed in with the same Apple Account you bought it with.
Is my save kept if I delete the game or change phones?
Yes, if iCloud is on for your Apple Account. The game keeps a copy of your save in iCloud. A new install takes it when you first open the game; a phone that already has a game of its own asks you which save to keep.
Do I need to be online?
No. You can play offline. Ads, purchases, the leaderboards and the iCloud copy need a connection.
How do I get a refund?
Purchases are made through Apple. Ask for a refund at reportaproblem.apple.com.
联系我们
有问题、遇到 bug、买了东西没到账，请写信到 info@coolnology.com。 请告诉我们你的 iPhone 型号、iOS 版本，以及发生了什么。每封信我们都会看，一般几天内回复。
常见问题
买了完整版，换了新手机怎么办？
用购买时的同一个 Apple 账户登录，打开游戏里的「设置」，点恢复购买。
删掉游戏或换手机，存档还在吗？
只要你的 Apple 账户开着 iCloud，就在。游戏会在 iCloud 里保留一份存档。重新安装后第一次打开游戏就会自动取回；如果这台手机上已经有自己的进度，游戏会先问你要留哪一份。
一定要联网吗？
不用，可以离线游玩。看广告、购买、排行榜和 iCloud 存档需要联网。
怎么退款？
购买都经由 Apple 完成，请到 reportaproblem.apple.com 申请退款。